Number of complaints on education quality grows in Latvia

An increase in complaints addressed to the State Education Quality Service has been observed, Latvian Radio reported February 1.

Deputy Director of the State Education Quality Service Maksims Platonovs said that there are clusters of almost identical complaints, as well as a number of individual issues sent by pupils, parents and teachers on a wide variety of topics.

“One of the most frequent [complaints] is about overload. Pupils feel overloaded because very many tests have to be completed and submitted in a short time.

"There are indications of insufficient feedback, or [feedback] has been very irregular. Many say that volume of new content is insufficient. Online lessons don't take place at all, or they do but the teacher doesn't explain new subjects in the hope of returning to on-site learning. Lessons are often replaced by assigned tasks, reading materials or chapters to be copied," said Platonovs.

Last week, younger pupils from years 1-4 began learning remotely. Older pupils had already been doing that for a substantial amount of time.

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