LP spokeswoman Gundega Vārpa told Latvian Television that the company's address register contains more than a million addresses, of which more than 151,000 mailboxes do not exist at all or are damaged. "Safe placement of correspondence is risky [in some of the damaged mailboxes]. Shipments may be lost, third parties have access to them," said Vārpa.
In such cases, the mail deliverer will not leave the consignment in the damaged mailbox but bring it back to the post office for the customer to pick it up.
Vārpa said that post offices were met with a lot of frustration in such cases.
“Shipments need to be delivered to the mailbox. The deliverer is paid to deliver it to the mailbox and not, for example, to climb up to the fifth floor and hand it over. It's a different service (...) and price," said Vārpa.
LP asks households and individuals to organize their mailboxes. When choosing a mailbox, think about setting it up in a convenient place for the deliverer and making it big enough so that not only letters can be inserted, but also magazines and other consignments.
