Latvian e-health will no longer be accessible via internet banking

As of January 1, 2024, both residents and medical workers will be able to connect to the eHealth portal only by using their electronic signature (eParaksts)  or eID card – it will no longer be possible to use Internet banking as verification to connect to the system, the National Health Service (NVD) said in a statement October 11.

Currently, users can access the electronic health system e-veselība (e-health), to view prescriptions, referrals, sick leaves and other documentation, by either using any of the electronic identification means or by using an Internet bank log-in. 

The National Regional Development Agency is working to ensure that citizens can also use the Smart-ID-qualified version of the mobile application as a connection tool. 

The changes will be introduced “to ensure safe access to their health data for the public, thereby strengthening the safety of the eHealth system and the protection of personal data in general,” the NVD explained.

Doctors and the public alike have previously expressed concerns that this change will cut access to e-health for many residents and even medical workers.

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