Since the beginning of January, a new public transport ticket system has been introduced in Riga. At the same time, passengers may also use previously purchased tickets. In January, 60% of all tickets registered in Riga public transport were tickets of the new system.
More accurate data on changing passenger habits could be available after people have spent their previously purchased tickets and started making full use of the new system.
In the meantime, the company is still struggling with ticketless passengers on public transport. The extent of the problem is indicated by an increase in passenger numbers on individual routes where front-door boarding is introduced.
“These were routes where even 33% [of passengers] hadn't registered their tickets,” Innusa said.
Therefore, boarding through the front door will continue and could possibly be introduced on other routes.
