"We found, after it had been working for two to three months, that there are slow-downs...especially during midday when there's a peak in the number of active users.
"Understanding there's an error somewhere in the core [of the code], we invited international experts who have identified the main problem," she said.
Čakša reports the experts as saying they code will be rewritten within two months.
She neglected a call for an apology to the country's general practitioners, saying the system's foundations were laid 10 years ago and shifted the blame saying the previous cabinets were responsible.
Using the e-health system became mandatory for all healthcare institutions in Latvia on January 1. It has been in development for years at considerable cost, but has met with stiff resistance from doctors after pilot projects reported problems and time-consuming delays.